Data Protection Policy

Highmoon Rentals is committed to protecting the privacy and security of personal data. This Data Protection Policy outlines how we collect, use, store, and protect your information in compliance with applicable data protection laws.

Data We Collect

We collect and process the following types of personal data:

• Identity Information (e.g., name, date of birth, nationality)
• Contact Information (e.g., email address, phone number, mailing address)
• Payment Information (e.g., credit/debit card details, billing address)
• Rental Information (e.g., booking history, lease agreements, preferences)
• Technical Data (e.g., IP address, browser type, device information)

How We Use Your Data

We use your data for the following purposes:

• To process and manage room bookings and rental agreements
• To communicate with you regarding your bookings, payments, and inquiries
• To improve our website, services, and customer experience
• To comply with legal and regulatory requirements
• To prevent fraud, unauthorized access, and security threats

Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share your data with:

• Payment processors to facilitate secure transactions
• Service providers (e.g., IT support, customer service)
• Legal authorities, if required by law or to prevent fraud

Data Security Measures

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse, including:

• Secure encryption of sensitive data
• Restricted access to personal data only for authorized personnel
• Regular security audits and updates

Your Rights

You have the following rights regarding your personal data:

• Access – Request a copy of the personal data we hold about you.
• Correction – Request corrections to inaccurate or incomplete data.
• Deletion – Request the deletion of your personal data, subject to legal requirements.
• Objection – Object to the processing of your data for specific purposes.
• Data Portability – Request to transfer your data to another service provider.

Data Retention

We retain your data only for as long as necessary to fulfill our services and legal obligations. When no longer required, we securely delete or anonymize your data.

Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience. You can manage cookie preferences in your browser settings. For more details, refer to our Cookies Policy.