DE


General Terms and Conditions of Business


These General Terms and Conditions ("Terms") govern the use of services provided by Highmoon Rentals. By booking a rental or using our services, you agree to these Terms. If you do not accept them, please do not use our services.

Services Provided

Highmoon Rentals offers room rental services, including short-term and long-term accommodations. Our platform facilitates booking, payment processing, and customer support.

Booking & Payments

  • All bookings must be made through our official website or authorized agents.
  • A deposit or full payment may be required at the time of booking.
  • Payment methods accepted: [Specify Payment Methods, e.g., Credit/Debit Card, Bank Transfer, etc.].
  • Failure to pay on time may result in cancellation of the booking.

Cancellations & Refunds

  • Cancellation policies vary by rental property and will be specified at the time of booking.
  • Refunds, if applicable, will be processed within [Specify Timeframe, e.g., 7-14 business days].
  • Highmoon Rentals reserves the right to cancel bookings due to unforeseen circumstances, in which case a full refund will be provided.

Tenant Responsibilities

  • Tenants must comply with property rules, including noise restrictions and cleanliness standards.
  • Damage caused by tenants must be reported immediately and may result in additional charges.
  • Illegal activities or violations of property rules may lead to immediate eviction without a refund.


Liability & Disclaimer

  • Highmoon Rentals is not responsible for personal belongings left at the rental property.
  • We are not liable for any injuries, losses, or damages incurred during your stay.
  • In case of disputes, our maximum liability is limited to the total amount paid for the booking.


Data Protection & Privacy

  • Personal data is collected and processed in accordance with our [Data Protection Policy].
  • We do not share personal data with third parties except as required to provide our services.

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